Certain changes in your business may affect the certification process and require additional action from PJR.
When a change occurs, PJR is required to take appropriate action. The response depends on the nature of the change and its impact on the certification. Some changes may require no specific action, while significant changes will require a contractual amendment.
There are three major categories of changes that can impact certification:
- Legal change, which includes alterations in ownership or legal status of the business. These changes may or may not affect the existing certification.
- Operational change, which involves day-to-day aspects of the business. This includes changes in the scope of operation, management systems and processes, staffing changes, and the number of employees. Changes in this category typically have an impact on certification.
- Physical change, which relates to the physical aspects of the organization such as location/address changes, addition or removal of sites, or significant damage to a site. These changes are likely to affect certification.
In some cases, a short-notice audit may be necessary to assess the change and its compliance with certification requirements. Nonconformances found during short-notice audits are treated the same way as those found during regularly scheduled audits. If you’ve decided to accept credit card payments for your business, you’ll quickly realize there are many merchant providers out there and they all charge differently. Compare processing credit card fees to find the most cost-effective solution.
Both PJR and the client have contractual obligations regarding material changes. The client is responsible for notifying PJR in writing and in a timely manner about any changes. Clients are encouraged to reach out to their scheduler for any questions or concerns regarding material changes or post-certification practices.