Perry L. Johnson — Quality Authority
Perry L. Johnson is the founder of Perry Johnson Registrars. He is one of the world’s foremost authorities in quality, having written more than 15 manuals covering topics from Total Quality Management to Statistical Process Control and ISO/QS-9000. Johnson’s first book on ISO 9000, ISO 9000: Meeting the International Standards, published by McGraw-Hill, has been a best-seller, and is now in its second edition.
Johnson holds a bachelor’s degree in mathematics from the University of Illinois at Champagne-Urbana, and a master’s degree in psychology from the University of Detroit. Mr. Johnson is the author of the best-selling definitive text on international quality standards and certification, ISO 9000: Meeting the New International Standards (McGraw-Hill, 1993), now in its second edition as ISO 9000: Meeting the International Standards (McGraw-Hill, 1997); the breakthrough text, Keeping Score: Strategies and Tactics for Winning the Quality War (Harper Collins, 1989); ISO 14000 Road Map to Registration (McGraw-Hill, 1997); ISO 14000: The Business Manager’s Complete Guide to Environmental Management (John Wiley & Sons, 1997) and the ISO/QS-9000 Yearbook: 1998 (McGraw-Hill, 1998).
Johnson is also the founder and president of Perry Johnson, Inc. (PJI).
A Word About Conflict of Interest
PJR takes great measure to ensure that no conflicts of interest occur. In order to maintain our accreditation, PJR must comply with a number of documents, all of which contain clear conflict of interest clauses: EN 45012, General Criteria for Certification Bodies Operating Quality System Certification; ANSI-ASQ Criteria for Accreditation; ISO/IEC 17021-1, Conformity Assessment – Requirements for Bodies Providing Audit and Certification of Management Systems, Guidelines for Quality and/or Environmental Management Systems Auditing. Failure to comply would result in the loss of our accreditation certificates. In addition, according to PJR by-laws, its employees, subcontractors and auditors cannot engage in any activities that may constitute or be reasonably perceived to constitute a conflict of interest with PJR’s registration services for any client.
Quality Policy Statement
Through a strategy of continuous improvement and teamwork, and in accordance with the requirements set forth by the international standards organizations, Perry Johnson Registrars, Inc. is dedicated to differentiating itself as an effective provider of certification services, as well as ensuring that we create value for our customers, industry stakeholders, and employees.
The foundation for achieving our objective is based upon our commitment to provide our clients with the highest level of service to assist with their success in the global marketplace.
PJR understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest, and ensures the objectivity of its management certification activities. PJR further supports a policy of public access and disclosure of information regarding its certification processes and status of certified organizations, and is responsive to complaints about its activities and the activities of its certified clients.
The entire PJR team adheres to the spirit of this quality policy as well as the directives of the Quality Manual and its subordinate documents.