Your Ongoing Relationship with PJR!

What This Webinar Covers:

Things happen over the course of a certification. In this webinar, PJR QMS & ABMS Program Manager Joe Krolikowski explains how PJR evaluates changes in a client’s situation and when those changes may or may not require special action. He also gives a clear overview of PJR’s dispute process for times when there is disagreement on audit outcomes.

What You’ll Learn:

• What counts as a material change under PJR’s F3 Terms and Conditions and ISO/IEC 17021-1, including legal, operational, and physical changes
• How PJR decides whether a change needs no action, a contract amendment, or a short notice audit, such as a scope expansion or on-site assessment (OA) audit
• What to expect during a short notice audit for a site relocation, ownership change, or new product or process
• How to file a dispute using PRO 10 and Form F27, including deadlines and required fields
• How dispute hearings are run and the three possible outcomes

Key Takeaways:

• Notify PJR in writing and in a timely manner of any material change, since some changes can make your current certificate invalid until they are assessed
• Short notice audits follow the same steps as regular audits but focus on the change itself
• Dispute requests are due within 15 calendar days of the end of the audit, and each disputed nonconformance needs its own F27
• A panel of three lead auditors from the relevant scheme makes the final decision, and that decision is binding
• F3 and PRO 10 are both available on PJR’s Registration Document Download page

Presented By:

Joseph Krolikowski
PJR QMS & ABMS Program Manager