In the dynamic world of quality control, several key trends are shaping the landscape in 2023 and beyond.
One significant trend is the shift from considering quality as a concern limited to manufacturing processes. Today, quality management principles extend across the entire value chain, from finance to warehousing and supply chain management. Customers now demand effective quality management systems from suppliers, and businesses failing to meet this demand risk losing their competitive edge.
Regardless of global inflation and economic challenges, quality management remains a top priority for businesses. The 22nd Annual Quality Spending Survey shows that 98% of US manufacturing companies consider quality as important as ever or even more so. With supply chain disruptions continuing to impact business, collaborative relationship management with suppliers and partners is vital for survival.
The hybrid workforce presents both opportunities and risks, prompting companies to adapt their risk plans continuously. Talent shortages, especially in entry-level and leadership sectors, persist as a major challenge for manufacturers. To mitigate this, businesses are implementing flexible work arrangements, investing in robotics and AI, and focusing on employee experiences.
Quality professionals are increasingly taking on roles in environmental health and safety (EHS), leading to a merging of these functions. Consequently, companies seek integrated software solutions that handle both quality and EHS needs. Additionally, cloud-based Quality Management Software (QMS) is gaining broad adoption, as remote audits become more prevalent.
As cybersecurity risks grow, quality professionals must incorporate risk-based thinking into their systems and processes. Strategic management of cybersecurity risks is becoming essential in the field of quality assurance.
In conclusion, the year 2023 brings a range of quality management trends that are redefining business practices across industries. Embracing these trends will be crucial for companies seeking long-term success in the ever-changing global market.